What are RPA tools?
Medium explains that ‘robotic process tools are essential for automation of the monotonous back-office processes.’ Within businesses, there will be a number of tasks that are repetitive and time-consuming and due to this, there is a larger chance for error due to repetition. The tool allows for tasks that were going to be executed on the software by employees can now be done and automated by a bot.
There’s plentiful of efficient RPA tools on the market that has different features and USPs, such as cost, user-friendliness, scalability, and industry size. These tools include; Another Monday, UiPath, Pega, and Contextor. If you’re considering using a tool and implementing RPA into your business, check out the different reviews on a number of tools including the above on Software Testing Help, Guru 99, and Medium.
Deployment of RPA
The way a robot works is similar to a way a human works, however, everything the robots are doing is all in a virtual space, not a physical location, unless the software is relaying the information to a robot to automate a task.
The robots use keyboards and mouse controls to take actions and execute automation tasks, just like humans would, except you can’t see these as they usually happen in a virtual unseen environment. The time you can see them is when you have robots from the likes of ABB, Fanuc, Kawasaki, and Kuka on a working line and they are being sent automation tasks from the software.
However, it’s important to make sure you have the right people or processes in place to see out the deployment of Robotic Process Automation and it’s the capability to automate tasks, as, like anything, things can go wrong and can be costly in money and time if the correct people or processes aren’t in place. That or it can just be a waste of time in an effort for something that might not have been properly considered.
What industries use robotic process automation?
Robotic process automation can be used across various sectors due to its diverse application and ability to read data sectors, providing a useful output for a business. We’ve highlighted the key industries below that use robotic process automation technologies within their sector.
RPA can be utilised tremendously within the administrative side of the healthcare sector for patient scheduling, data entry, data management and many more activities. RPA software can help the administrative side of healthcare run smoothly, keeping patients informed with wait times and cancellations – leading to increasing positive patient experiences.
Retail
The offline retail landscape has reported experiencing stagnated growth, in conjunction with online sales booming, RPA technologies can be utilised in the retail sector to boost productivity, improve the overall customer experience and deliver accurate results for the user.
Telecommunications
With telecommunication suppliers usually relying on extensive data sets, employ thousands of staff and are likely to encounter many hurdles when retrieving specific data in an efficient manner. RPA can provide telecom companies with improved data communication, increased data security and a significant reduction in costs over the long-term.
Banking
With a vast amount of data generated from the banking industry, including daily transactions, deposits and withdrawals, the banking sector use RPA software to reduce human error and create transparency within the industry.
Insurance
Due to heavily dealing with various back-office processes to handle claims and creating policies they result in repeating many businesses practices. To streamline their processes, many Insurance companies are automating their workflows with RPA by completing activities, such as; manual data input and compliance maintenance.
The application of RPA within the manufacturing industry can be used by both SMEs, as well as large corporate manufacturing firms. Robotic automotive technology can help to marry up daily activities, such as lead generation, quoting and an overview of accounts a lot simpler which can strengthen the overall supply chain of the business.
Does RPA always work?
The process works well when properly applied and there is a clearly defined process in the business to automate. The problems arise or the ROI isn’t visible when companies use automation but don’t automate the right processes or tasks or get lost in trying to reverse engineer the process.
You can avoid the failures by ensuring you need the systems in place to automate the selected tasks. Businesses can avoid robotic process automation failure by identifying, optimising, and prioritising processes that need to be automated to increase efficiency and ROI.
Do you need to automate your work processes?
Contact L-A-C Logistics Automation if you’re looking to automate your business processes and you can have a consultation on the best way your business would benefit from automating processes. You can see their customer success stories by looking at their case studies.
